Marketing & Communication
The purpose of this letter is to formally and publicly commend Caryn Maus for the excellent service she provided to Texas International Oilfield Tools Ltd. throughout the ramp-up and launch of our new oil tool catalog and our online website. In my opinion, the level of service that Ms. Maus extended to our company was far beyond our expectations.
I have never before written a letter like this on an entirely unsolicited basis. However, in this case I was so impressed by the support and service provided by Ms. Maus and her small team of marketing and communications specialists that I felt compelled to go on record with my praise. These people truly deserve it. In an era where exceptional one-to-one customer service excellence has virtually disappeared from our industry, the work that Ms. Maus and her team did should be held up as an example for others to try to emulate.
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Rex Shepperd, Presidentwww.texasinternational.com
RV Dealership (2004-2013)
Dear Caryn:
You are the best!
As a one year old start up, we can testify that your web site has made a huge impact on the success of our new business. Over 50% of our sales have come off the internet.
We continually get comments on the excellence of our web site. A picture is worth a thousand words and the large number of coach photos that you include on our inventory listings evokes great responses from out prospects. Your quick update of our ever changing inventory is of great help. Our market is fast moving and the ability to get our inventory up quickly and accurately makes a huge difference in sales and profitability.
We highly recommend Gruene Acres Web design to anyone needing an excellent web master.
Thanks for the great job.
New Website Design (2011)
Caryn from Gruene Acres Web Design developed the website for my church last summer. She is very knowledgeable about this subject and our final web design has received many compliments. We interviewed several companies before we hired Caryn and she by far was the most qualified and her prices are reasonable.
Caryn trained me to update the website myself. Both she and Barbara are ready to help to solve any problems or answer my questions at any time.
Keren
