Gruene Acres Web Design LLC

QUOTATIONS/ACCURACY OF SPECIFICATIONS

Gruene Acres Web Design LLC is pleased to provide you with a free quote. You must provide accurate specifications because our quotes are based on the information provided. If the order deviates from the original specifications (copy, artwork, electronic files or other specifications), Gruene Acres Web Design may need to review and modify the quote Project quotes are valid for up to 30 days unless Gruene Acres Web Design notifies you otherwise.

Every effort is made to meet your desires, however the end result will only be as good as the information that we receive from you.

PROOF APPROVAL/COLOR PROOFING

Gruene Acres Web Design provides a proof to give you the opportunity to ensure that your project will meet your specifications. Please check all specifications on this proof form carefully because once a proof is approved, Gruene Acres Web Design will not accept any liability for errors found after the material has been printed. This proof indicates the spelling of the text matter, location of all type, and colors. Gruene Acres Web Design recommends that you double check the proof to make certain the proof is accurate. If you wish to correct the proof, you may do so and resubmit the files. If your changes require creative work by Gruene Acres Web Design, such as art creation, modification or proof revision or result in Gruene Acres Web Design issuing more than 2 proofs, additional charges apply.

Color

Gruene Acres Web Design will try to match colors as closely as possible to ensure correctness and accuracy. However, because of standard variation in the printing process, you agree that Gruene Acres Web Design cannot guarantee a color match. In addition, the proof does not represent actual colors because colors appear different based on the equipment and viewing method. For example, colors may appear different based on the type of computer, monitor or printer, and printing on plastic is at 300 dots per inch (dpi) whereas printing on paper is at 1200 dpi which may also make the colors appear somewhat different. If you have questions about color, please contact us or you can check the color further in a PMS color chart or pantone book. In addition, if color accuracy is imperative, you can request a press proof which shows how the color will actually print. Although there is an additional fee for a press proof, this is the best way to ensure the color matches your needs.

CREATIVE WORK

For your convenience, Gruene Acres Web Designs offers creative design services at the highly competitive rate of $75 per hour. Gruene Acres Web Design staff can create your logo or other artwork. Creative design services are billed in 15 minute increments. Gruene Acres Web Designs retains ownership rights of sketches, copies and all other creative work we develop or provide until the work is paid for.

PAYMENT

Upon receipt of project proof approval, Gruene Acres Web Design will charge 100% of the quoted project price. Unless Gruene Acres Web Design’s accounting department has approved credit terms, you must make full payment of the quoted project price before Gruene Acres Web Design will begin production. Gruene Acres Web Design accepts Visa, MasterCard, American Express, Discover or payment by PayPal, check, or wire transfer.

Upon completion of the project and, prior to shipping, you must pay for any charges beyond those already paid for, such as charges for shipping, additional taxes, creative services, rush fees and/or any sales tax payable for the services.

If terms are extended, accounts not paid on time are subject to a 1.5% monthly finance charge. If the account becomes past due, you also agree to pay Gruene Acres Web Design’s collection costs and fees associated with account collection, whether litigation is initiated or not.

As security for payment, Gruene Acres Web Design may hold and place a lien on any of your property in Gruene Acres Web Design’s possession. Gruene Acres Web Design’s lien rights apply even in cases of extended credit, accepted notes, trade acceptances, or guaranteed payments.

PURCHASE ORDERS

Gruene Acres Web Design can receive purchase orders via general mail, courier, phone, fax or electronic mail. However, to promote accuracy, all oral orders must be followed with a confirming written communication by letter, fax or e-mail.

ELECTRONIC MANUSCRIPT OR IMAGE

You should always maintain a copy of all original files whether you submit your file via email, CD or other format. Gruene Acres Web Design is not responsible for accidental damage to files or media that you supply or for the accuracy of finished input or final output. We cannot evaluate our ability to work with your digitally submitted files until we receive them and we cannot assume liability for problems that may arise from your digitally submitted files.

PRINT PRODUCTION/TURN TIMES

Gruene Acres Web Design begins production promptly upon receiving proof approval and payment, unless the printing also requires personalization or other value added steps that require you to provide files. For that work, Gruene Acres Web Design will begin production turnaround time when we receive complete and correct files.

Gruene Acres Web Design production is typically 10 business days. Upon completion, Gruene Acres Web Design will promptly ship your order. Gruene Acres Web Design is not liable for delays due to state of war, riot, civil disorder, fire, strikes, accidents, actions of government or civil authority, acts of God, or other causes outside of our control.

WEB PRODUCTION/TURN TIMES

Gruene Acres Web Design begins production promptly upon receiving proof approval and payment, unless the printing also requires personalization or other value added steps that require you to provide files. For that work, Gruene Acres Web Design will begin production turnaround time when we receive complete and correct files.

Website:

1. Assignment of Design to Graphic Artist – 1 week to 3 weeks
2. Client Approval*
3. Assignment to Website Coder 2 to 6 weeks, depending on type of website and content
4. Client Approval*
5. Finalization of content – SEO Complete
6. Website made public and listed w/top SEO companies

CUSTOMER APPROVAL

When work is sent to customer for approval, it needs to be returned to Gruene Acres Web Design within 5 business days along with written changes. There will be daily charges for each day that exceeds the 5 business days, unless previous arrangements have been made. This is done so that your website will be finished in a reasonable length of time and prevent you from being pushed to the end of the line.

Gruene Acres Web Design will promptly ship your order. Gruene Acres Web Design is not liable for delays due to state of war, riot, civil disorder, fire, strikes, accidents, actions of government or civil authority, acts of God, or other causes outside of our control.

RUSH ORDERS

Gruene Acres Web Design can generally accommodate rush orders but rush orders are subject to our management and production approval. Contact us with your deadline so we can help you determine whether to expedite production, shipping, or both. Gruene Acres Web Design will charge additional rush fees based on the production and delivery time requested.

CANCELLATIONS

You may cancel an order prior to production or during production. However, Gruene Acres Web Design will be entitled to payment as determined by Gruene Acres Web Design for all work already performed.

ADVERTISING PRODUCTS

You grant Gruene Acres Web Design the right to feature any product in its advertising or promotional material unless you specifically notify us in writing of your objection when you place your order.

RESPONSIBILITY FOR CONTENT - COPYRIGHTS/ OTHER RIGHTS

By submitting material to us, you warrant that the subject matter to be printed is not copyrighted or otherwise protected by a third party and that you have not removed a copyright notice in preparing the subject matter. Because subject matter does not have to bear a copyright notice to be protected by copyright law, absence of such notice does not assure a right to reproduce. By submitting material to us, you also warrant that it does not contain content that is libelous or scandalous, or content that threatens anyone’s right to privacy or other personal or economic rights. However, Gruene Acres Web Desigm may, in its sole discretion, refuse to print content it views as illegal, libelous, scandalous, or otherwise improper. Because you are responsible for ensuring that all content is legal and appropriate, you agree to indemnify, defend with counsel approved by Gruene Acres Web Design, and hold harmless Gruene Acres Web Design, its affiliates, directors, officers and employees against any and all losses, claims, damages, legal fees, expenses or liabilities which Gruene Acres Web Design may incur as a result of content you provide.

ACCEPTANCE

You must report any shortage, error, damage or any other concern relating to the project to Gruene Acres Web Design in writing within 24 hours of delivery of the shipment. Gruene Acres Web Design must authorize return before you return any product. Gruene Acres Web Design’s liability extends only to the reprint of the product as it was approved on the proof, and only upon return of the misprinted product. Gruene Acres Web Design is not responsible for replacing stock or materials you provided.

Any damages, loss or issues with product after Gruene Acres Web Design transfers the project to the carrier become your liability and responsibility other than printing errors made by Gruene Acres Web Design which you report to Gruene Acres Web Design within 24 hours of delivery of the shipment as explained above. If you do not report any shortage, error, damage, or other concern within 24 hours of delivery of the shipment, the project is deemed accepted with the agreement that Gruene Acres Web Design has satisfied the terms, conditions and specifications of the project.

DISCLAIMER OF WARRANTIES/LIMIT ON LIABILITY

Gruene Acres Web Design warrants that the work will conform to the description in the agreed upon order. Gruene Acres Web Design disclaims every other warranty. For example, all copy, proofs and preparatory work shown to you are intended only to illustrate the general type and quality of the work; they do not represent the actual work. Gruene Acres Web Design’s maximum liability for all damages, whether by negligence, contract or otherwise, will not exceed the dollar amount paid to Gruene Acres Web Design and Gruene Acres Web Design will not be liable for special, indirect, incidental or consequential damages, loss of profits, economic loss, or loss of goodwill.

STORAGE OF MATERIALS

You may request that Gruene Acres Web Design retain materials for occasional printing, such as in the case of printing names on membership cards. Gruene Acres Web Design will retain materials until you have accepted the project. However, Gruene Acres Web Design will not be liable for any loss or damage to stored material.

APPLICABLE LAW AND GENERAL TERMS

Texas law shall govern these terms. The failure to use or assert any right set forth in these terms is not a waiver of any right. These terms are the entire agreement between the parties with respect to the subject matter covered in these terms. Therefore, they supersede all prior agreements or statements relating to such subject matter Gruene Acres Web Design may amend these terms by publication on our website.